Privacy Policy

This Privacy Policy describes the privacy practices of Global Caption, Inc. (“Global Caption”) and our subsidiaries and affiliates (collectively, “Company”, “we”, “us”, or “our”) in connection with the website, your use of the Company’s mobile application (“App”), and any other services that we own or control and that post or link to this Privacy Policy (collectively, the “Service”), and the rights and choices available to individuals regarding their information.

Personal Information We Collect

Information you provide to us. Personal information you provide to us through the Service or otherwise includes:

• Contact Data: First and last name, email and mailing addresses, and phone number.
• Profile Data: Username and password for your online account, and any content uploaded to the Service (e.g., text, images, audio, video, and associated metadata).
• Registration Data: Information related to a service, account, or event registration
• Communications: Information about how you use the Service and interact with us, including content you upload or submit, and information from using interactive features of the Service.
• Usage Data: Information about how you use the Service and interact with us, including content you upload or submit, and information from using interactive features of the Service.
• Marketing Data: Preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
• Other Information: Any other information not specifically listed here but used in accordance with this Privacy Policy or disclosed at the time of collection.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your activity on the Service, including your device's operating system, manufacturer and model, device identifier, browser type, screen resolution, IP address, website you visited before browsing our website, general location information, usage activity, and access times.

This information is collected using cookies, browser web storage (LSOs), web beacons, and similar technologies. These tools are used for purposes like identifying your browser, storing information, measuring the success of marketing campaigns, and compiling statistics.

Cookies and Browser Web Storage: Cookies are text files sent to your browser to store information. Browser web storage is used for similar purposes and can store more data than cookies. Web beacons (pixel tags or clear GIFs) are used to track that a webpage was accessed or certain content was viewed.

Opting Out of Cookies: You can disable cookies in your browser settings, but this may affect the functionality of our websites.

How We Use Your Personal Information

We use your personal information to:

• Provide, operate, and improve the Service.
• Route emergency calls to the correct dispatchers.
• Provide information about our products and services.
• Establish and maintain your user profile.
• Enable security features, such as sending security codes and remembering login devices.
• Communicate with you about the Service, including announcements, updates, security alerts, and support messages.
• Understand your needs and interests, and personalize your experience with the Service.
• Provide support and maintenance for the Service.
• Respond to your requests, questions, and feedback.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

• Affiliates: We may share information with our corporate parent, subsidiaries, and affiliates.
• Service Providers: We may share information with third party companies providing services on our behalf (e.g., customer support, hosting, analytics, email delivery).
• Other Users and the Public: We may enable functionality allowing you to disclose personal information to other users.
• Professional Advisors: We may disclose information to professional advisors, such as lawyers and auditors.
• Compliance and Safety: We may share information for compliance, fraud prevention, and safety purposes.
• Business Transfers: We may share information in connection with business transactions like mergers or acquisitions.

Your Choices

• Access or Update Information: You can review and update your personal information by logging into your account.
• Opt-Out of Marketing Communications: You can opt-out of marketing emails by following the instructions in the emails.
• Cookies and Browser Web Storage: You can disable cookies in your browser settings, but this may affect functionality.
• Do Not Track: We do not currently respond to "Do Not Track" signals.

Other Sites, Mobile Applications, and Services

All the above categories exclude text messaging originator opt-in data and consent. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. The Service may contain links to third-party websites and applications. We are not responsible for their privacy practices. We encourage you to read the privacy policies of other websites and services you use.

Security Practices

We employ organizational, technical, and physical safeguards to protect your personal information. However, we cannot guarantee the security of information transmitted over the internet.

Children

The Service is not directed at children under 13. If we learn that a child under 13 has provided personal information, we will delete it and restrict access.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service, and may also notify you via email or other methods.